by Roy » 23 Sep 2012 17:09
Having been several times have to agree that the food is very good, however have to say in my opinion there's bit too much 'faffing about' (i.e. including showing customers meals on their way on the trolley to other tables, someone at their table being shown six bottles of beer to chose from); we had to wait an hour on our first visit for our meal when the restaurant was only about half full but as I say the food was good enough for us to return to see if it was any different.
It is commendable how Chris tries so hard to please everyone but he needs more staff to achieve & maintain this. He's on the 'door' explaining the menu & tempting people in, taking orders, serving drinks, serving mezes & starters, serving mains, which he likes to do from the pan/dish or whatever onto your plate, checking you are happy, giving bills, free coffee or liquors etc saying goodbye, meantime people are waiting for their complimentary mezes for over 30 mins & it's not the kitchen staff's fault as I have watched them ringing the bell 3 times for them to be delivered to the tables, & he does like to talk to his customers. Lets not forget his wife is pregnant & baby is due in November. More quality staff trained by Chris would enhance their reputation & custom as well as boost profits as every time we've been it's only 2 staff working the tables.